Nov 18, 2017 03:02 PM
3776 Views
"Sparx provide good quality shoes" as I heard from my friends. So I buy a pair of casual shoes from a local store in 1, 100 RS with one year warranty.
I started using them regularly and they look pretty nice but not so comfortable.
But after a period of two weeks and a gentle wash, they get torn, and I does not do any damage to them by myself.
So I decided to return them as they are in one year warranty but when I went down there the shopkeeper refuse to return them.And gives the reason that you does not wash them carefully so they got torn. Somehow he takes back the shoes but gives me another pair of shoes but with low quality.
I refuse to take these shoes and asked him to give the same shoes as I bought before then he refuses again.
After all this, I have to take my torn shoes back.
Staff courtesy and customer service are bad for a buyer as my own experience.
©2017 SURAJ
