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Verified Member MouthShut Verified Member
Kolkata, India India
Don't Buy Anything From Snapdeal
Oct 09, 2016 10:36 AM 1622 Views
(Updated Oct 09, 2016 10:36 AM)

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Snapdeal is a very bad online shopping site . They have many bad points > i.e quality of product, packaging, customer service, etc . Below, I describe about these . I am facing big problem on a order which I placed order in Snapdeal . They don't refund money, if you return a order .


On 28th Sept. 2016, I had placed a order of a Nova NHT 1045 W Beard Trimmer White on snapdeal( Order ID: 1540606) of worth 299/- .It was a prepaid order, I had done payment via my NetBanking account . It was delivered on 30th Sept 2016 . Packing of order was not good . After delivery when we checked the product, we saw oil was not full of bottle it was half of the bottle . We also check that, Snapdeal deliver us a used product . Then I request for return & refund on same as payment mode . As per their rule money should be credit in my NetBanking account within 4 days from the date of issue of refund . Snapdeal said they issued refund on 2nd Oct 2016 . Today is 9 Oct 2016 . That means 7 days gone . But, till money not credited in my bank account . I have been checked  my bank statement daily . For this problem I sent many mail to snapdeal . But,  all time they said same that they will check it with their team or request me to contact my bank . As per your request I had contacted with my Bank with Refund Reference Number( ARN), But they said they are unable to check this . I also update snapdeal about this . I request them to check the refund process again & contact with their bank  . But they don't reply my last mail, not solved my issue .


Now I think I lost 299/- . I also decided that after few days I will go to consumer forum, if till money not credited in my account . I will never buy anything from Snapdeal . I also suggest to all don't buy anything from Snapdeal .


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Brand Response

Hi Minati! We sincerely regret the experience you have been through. This should not have happened. Please share the 11 digit order id so that we can connect with you and have the issue sorted on priority. Thanks! Kavya

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By: snapdeal | Oct 10, 2016  12:05 PM Comments 1

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