Nov 23, 2014 05:24 PM
9385 Views
(Updated Dec 04, 2014 10:55 PM)
This is pravardh. I placed on 22nd, october order number 20143300826577 videocon a55 hd black very bad packing.
I ordered for videocon a55 hd black and made online payment rs 11, 400 but these snapdeal people send the white one which is cost 9200 on snapdeal website only and i ask for replacement for the first time after 7days due to successive emails they arrange.
For reverse pickup and i received the product again after 7days but these people sent the same product again and I ask for refund my amount but they did not responding yet bad support from snapdeal
My complaint number 12361445. Each time mail they use to replay as follows
Dear Pravardh,
Thank you for contacting Snapdeal.com.
We have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the inconvenience that the issue has caused.
With reference to your complaint against the(faulty/damaged product), delivered to you, we would like to thank you for providing us with images of the product. We assure you that after validating the images we will get back to you at the earliest along with the resolution.
Complaint number-12361445
We would like to inform you that you can now cancel or return/exchange your orders with a single click in “My accounts” section by going to https://snapdeal.com/myorders
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com
I ASKED THEM FOR REFUND BUT THESE PEOPLE DID NOT RESPONDING PROPERLY ITS ALREADY MORE THAN 30DAYS FROM THE DATE OF ORDER
