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Blatant cheating by snapdeal
May 13, 2012 11:48 AM 5292 Views

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https://snapdeal.com/deal-chandigarh_panchkula-kc-royal-park


This deal is mentioning flat 50% discount on Buffet at a 5 Star Hotel in Chandigarh. This is a totally inaccurate information because the whole mathematics is done to mislead customers to believe they are getting a discount that they are not. Here how the deal goes:


Veg/Non veg Lunch Buffet: Rs.675 at Rs.338+Taxes


Veg/Non veg Dinner Buffet: Rs.799 at Rs.399+Taxes


Interesting fact is K C Royal's Buffet is for Rs. 675 & Rs. 799 inclusive of all taxes. However Snapdeal is showing as if it is 675 & 799+ Taxes which is not the case. Add to that the tokan amount of Rs. 50 that snapdeal charges. Effectively the discount to the customer comes at 36% & 37% respectively. We can easily find hundreds if not thousands of such misleading claims on Snapdeal which projects itself as the posterboy of Indian eCommerce but is it really the case.


A special mention should also go for the misleading marketing done by a 5 Star hotel just to get some customers in which clearly shows the management depth they have. I would have been coned to buy the buffet had a friend not intimated me about such traps snapdeal regularly lays for non suspecting consumers like us. This in turn leads to a consumers disbelief in other players in the market who might be doing the right things.


Thanks & regards.


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Brand Response

@laddy221982, thank you for sharing your concern with us. We have checked this thing with the merchant and the price mentioned for the buffet is exclusive of taxes i.e. Veg/Non veg Lunch Buffet : Rs.675+Taxes & Veg/Non veg Dinner Buffet : Rs.799+Taxes.
However, we would really appreciate if you could please share the source of your information with us at reachout@snapdeal.com. In-case of any discrepancy, we would definitely take appropriate action and get this thing sorted.

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By: snapdeal | May 14, 2012  02:59 PM Comments 0

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