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33%
1.87 

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Verified Member MouthShut Verified Member
Faridabad India
Poor quality of the products
Mar 12, 2016 07:27 PM 1363 Views (via Mobile)

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Last winter I wanted a sweatshirt to beat the cold and decided to try out on snapdeal. Well I browsed through and decided to buy a blue cotton sweatshirt. At Rs.799 I thought the quality of the product would be good but I honestly felt it was below par.


The product got delivered within 1 week although I got a message initially stating that it'd take them atleast 15 days to deliver my product so I kind of felt good that I got the product early. They charged Rs.50 for transportation which is fine by me. The problem arose when I opened the wrapper and felt the cloth. On the website it suggested cotton and looked decent enough when I went through the pictures but it turned out to be the fishnet sort which isn't really good in winters.


My advice to Snapdeal would be to give out better and relevant information about the product and also give a rather approximate estimated delivery date if not accurate because one suddenly can't leave work to collect the product. Also my request would be to work on improving quality of the products and I'd definitely be buying more products from snapdeal.


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Brand Response

Hi seathebanga, We're sorry we did not live up to your expectations. We strive hard to make sure that people are satisfied with the services provided by us. Your feedback helps us improve. We'll share this with our team & surely work on it. Please share your concern with us along with your order ID. We'll get this checked immediately. Thanks! Mukti

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By: snapdeal | Mar 13, 2016  10:45 AM Comments 0

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