Feb 20, 2016 08:14 AM
45440 Views
First I had a major issue which made my online PRINCE2 course unusable - I reported the issue with screenshots. I lost a lot of time(taken off work to study) until Simpli emailed to say it was fixed
Then another error occurred - again I reported this with screenshots - but I have never received an email to say this was fixed. I attempted to use the Live Chat option to seek status - but this failed - so I reported the failed Live Chat too
I am able to access the course again now - but decided that I didn't want to continue using Simpli as they were so unreliable. I requested a refund, I received no response to this despite promises to call me back and address the issue. So I escalated the error(which you are able to do via the Simpli website) - my request for a refund was not addressed
I have lots of emails telling me in an irritatingly jolly fashion just how wonderful things are in the Simpli world - but nothing constructive
I WOULD NOT RECOMMEND SIMPLILEARN
