My 1st washing machine. Review on Samsung WA82VSLEC

This is my 1st washing machine. I bought this on December 14, 2009 from Viveks, Koramangala, Bangalore.

Model -WA82VSLEC

6.2kg

Fully auto – Top load

Steel tub – Diamond drum

Silver-nano Technology Ag+(refer https://samsung.com/in)

Warranty: 2 yrs

Before fixing my mind on Samsung, I visited Croma, Unilet – BTM & Koramangala and Samsung Plaza – Koramangala; and websites including MS.

Let me tell briefly on the outlets’ experience. Croma – the sales executives showed interest and explains on different models to help you decide.

Unilet – I feel the price is not standard & correct. Even the Manager seems fishy to me.(Though EMI was available).

Samsung Plaza – the model was out of stock. The executives were lazy; watching TV.!

Viveks – the price was Rs.150 lower than Croma and they have extended warranty of 1 year for Rs.500(this is expensive in Croma). Even in Viveks they reduced the price when I said Unilet can give me same model for less! But I did not find so enthusiasm in sales executives compared to in Croma.

I paid in the afternoon and got delivered at around 9 pm same day. Next day morning I called Samsung customer care for installation; and I got call from the engineer within 3 hrs! I needed extra inlet pipe which I had to pay. He asked Rs.400 for 2 mtrs, but I gave Rs.350 which he agreed! I bought stand and a cover from Samsung Plaza for Rs.1000(though he asked Rs.1100)

I was eager to see the working, so started the washer in the night after office and dinner. I was impressed by the low noise even at spin; as it was close to midnight and TV was on mute; rinse and spin was smooth. Cleaning was just OK. I guess I have to buy a good detergent and used less powder in my wash. Spin-drying was very impressive!

I felt the machine is user-friendly. The LED display is big enough. Samsung claims Ag+ feature to keep the clothes germ & odour free. It has also got programs for Saari, delicates and blanket. Quick wash claims to take 28 min. I will try it later to test its cleaning effect. Now I have to see its performance level in tough stains and full load.

Please Note - on delivey please ask the person not to carry the machine on his back(mentioned on the pack). It happened in my case.