Hello,
Business sector is overwhelmed with Samsung items be it LED TV/Mobiles/Refrigerator. At the point when a man purchases an item from a presumed maker he expects that he will be given a quality item upheld by an accomplished administration group.
Electronic types of gear will undoubtedly glitch at some point or the other. This is the place Samsung demonstrates its genuine nature. My Samsung LCD TV(out of guarantee) began to give issues one and a half month back and this is the thing that happened: Service engineer from "Kaiser Electronics" visits my place following eight days of cabin objection and informs change concerning power unit.
An alternate specialist visits my place three days after the fact to supplant the force unit keeping in mind changing harms the table stand of my LCD TV and abandons it lying on the bed face down in light of the fact that he couldn't fix it even following 2 hours.
Said somebody will visit to settle the issue. Since nobody went by my place regardless of rehashed updates I requested that Samsung focus help and raise the administration demand. No reaction from either the Samsung officials or administration focus. Continued saying somebody will visit soon.
That never happened. I asked for Samsung to change the administration focus yet they said its impractical. They need the client to keep confronting provocation. At last, nourished up and disappointed I called a neighborhood gentleman and he repaired my TV and the extra harm in a solitary visit! Regardless I needed to take the issue of the administration focus harming my TV to its decision however Samsung Help Center is not prepared to settle any obligation and is helpfully doing the issue.
It has been one and a half months and Samsung is as yet researching and is not willing to make any move against the administration focus - "Kaiser Electronics". According to rehashed vain dialog with Mr Surya Prakash, from Samsung Head Office at NOIDA, they were not prepared to uncover what activity was wanted to be taken by them against the administration focus suggesting that they have no strategy or rather no goal for the same.
Samsung has lost its validity. Subsequently, I would ask for imminent clients to reconsider before putting resources into Samsung items. All might be alright in the guarantee period. Be that as it may, once the guarantee period terminates, the item will undoubtedly add to some tangle and you will be left helpless before untrained specialists from Samsung. Samsung has begun trading off on quality and consumer loyalty.
In the event that you as of now are confronting issues with Samsung Service, call a nearby gentleman. They will be more respectable and brief in tending to your grievances. A debt of gratitude is in order for perusing till the end.
