Name: Horrible never ending process, they play dumb
Item: STAR Health Insurance
Rating: 1
Author: a Mouthshut User

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LSoni

India

1 Review

1 Follower

Horrible never ending process, they play dumb

Jan 03, 2018 07:31 PM 3528 Views (via Mobile)

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Very bad personal experience of my very senior Mother in law& Father in law- Most useless insurance. We have kept paying insurance premium for my in laws and when we actually needed to claim for my Mother in law who is a senior citizen they rejected claim on grounds we need more documents 3 times they asked us to get more documentation from Hospital still they rejected my Father in law who is above 65 had to run around for documents because they are based in diff city and she was admitted there. Very big cheats. I have all emails for such a small insignificant amount they have rejected though amounts of premium we have paid is so much more. Why shld we take insurance and pay premium. Instead we will save money on the premium and pay our own bills why to have any claims to get ourselves fooled. I will post all papers& e-mails soon

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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health