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43%
3.21 

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Verified Member MouthShut Verified Member
COIMBATORE India
The Worst Insurance Company And Policies.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 29, 2016 04:29 PM 64863 Views (via Mobile)

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Hello, Star Health Insurance guarantees cashless treatment in their system doctor's facilities.


My dad got a crippled assault and as he was guaranteed under the Family Health Optima Insurance Policy Scheme of Star Health. We called our specialists around 20 times yet he didn't get our call.


Still we checked their site for the system doctor's facilities in our city Coimbatore. We took him to PSG Hospital and there we became more acquainted with that this healing facility was not present in their system.


We rang the toll free number, however they said that the healing center was available in their system and the doctor's facility powers ought to participate with us.


In the end we became more acquainted with that the tie up for the present year has not been recharged between the clinic and Star Health which had not been redesigned in their site and we were informed that the cash will be repaid to us.


We presented all the required reports inside of 5 days of the release. It has been 1.5 months however we have not got any affirmation from their side. We are exceedingly disillusioned with the administrations gave by them.


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 21, 2018  05:35 PM Comments 0

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