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MouthShut Score

43%
3.22 

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Jaipur, Rajasthan, India India
Worst Health Insurance Company in Indian history
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 31, 2016 05:37 PM 28128 Views
(Updated Dec 31, 2016 05:33 PM)

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Dear Friends! This is a biggest cheating company in health insurance segment, I am a customer of this company from last 2 year paying all premium timely, on 6/11/16 was going home from my office and due to accidental fall down my upper 3 tooth fractured, I went to dentist clinic and got proper treatment of accidental injury the total cost of treatment was around 24 k, I applied for claim reimbursement, they wrote " It is observed from the submitted medical records that the insured patient has undergone dental related treatment. As per Exclusion No.5 of the above policy, the company is not liable to make any payment in respect of any expenses for dental treatment or surgery of any kind unless necessitated due to accidental injuries. We are therefore unable to settle your claim under the above policy " now as per policy term that injury was accidental not pre planned . and as per norms I am abble to get this rembursment this company making fool us, so guys please think one time before taking any insurance from this company


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 22, 2018  10:01 AM Comments 0

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