Oct 19, 2020 02:19 AM
6659 Views
(Updated Oct 19, 2020 02:19 AM)
INR 2000/- Cleartrip milestone voucher issued with 0/- balance. After a lot of communication over mail, Twitter and telephonic conversation for a year-long still the problem has not been resolved. Reference screenshots could be found attached.
Actually, if a simply click card user transacts one lakh in a financial year then as a reward a Cleartrip voucher of INR 2000/- gets issued. The voucher can be used for flight and hotel booking only in the Cleartrip website in a single transaction.
In my case, the SBI card team have been issued the voucher without any credit of INR 2000/- means a voucher with zero balance.
I have interacted with Cleartrip team also, they said that please SBI card team to recharge the voucher with INR 2000/- it is issued with zero balance.
The same thing I have communicated with SBI card team multiple times via twitter, mail, telephonic conversation and shown the screenshots, screen record, cleartrip intraction ID but the SBI team did not try to understand the problem and not able to solave the problem.
Very bad experience from a reputed organisation.
