Nov 30, 2021 07:29 PM
2116 Views
(Updated Dec 01, 2021 11:27 AM)
Stay away from royaloak. I bought 2 garden chairs which were sold as rust-proof, but caught rust within 2-3 weeks. After many follow-ups, they sent a technician. Now, they are completely unresponsive. A customer support rep said the ticket has been closed without any intimation to me, saying that the garden chair was kept outside(it was in a covered area). Am I supposed to keep the garden chair in the dining room? They are a fraud. If you leave a review on their website, they don't even publish. STAY AWAY from them. Home Town & Urban Ladder are a million times better.
Order ID 6167c3ca9240b