Mar 30, 2010 03:08 PM
6926 Views
I have took reliance car insurance in the month of october 2009 and certainly now as my car got damaged, I had called up reliance for the claim request and the shocking update I get is "reliance has update the policy for the Tata vehicles and we called-off the cash-less facility at all the service centers". The surprising thing here is no company can update the policy features once issued until the policy enddate and that to without any notice to the customers, where as reliance answers to this as "the decision has been taken by the top management and we cannot do anything on this and its hard to inform each and every customer about the changes been made.
Finally now I am getting repaired my car with my own money, need to wait how reliance responds on payment of the claim. In all, I have only one concern if the reliance can change the policy features and benefits and customers are not given importance, then its of not value in getting insured yourself or your assets.
Don't repeat the mistake
Jago grahak jago
