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Punjab Grill - DLF City Phase 3 - Gurgaon Image

MouthShut Score

68%
2.86 

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

Level 3, Ambience Mall, DLF City Phase 3, NH 8, Ambience Island, Gurgaon 122001, HR

+91-8130595505, +91-124-4665478

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Good food but pathetic service.
Mar 14, 2011 01:48 PM 2381 Views

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

This review is for the mumbai location at Phoenix mills. lower parel. couldnt find the place listed here on mouthshut.


Went here on a weekday night along with a  frnd who had come frm b'lore. We reached d plce arnd 9.45pm. without  reservation.


Location: need I mention dat? not required I guess. very easy to spot!


Ambience:  nice ambience. a perfect plce for a dinner wid famly & frnds! I  infact, liked their ambience wch was not too low lit and not too over  lightened!


Food: we basically ordered veg meal. did order a  dal & a veggie along with some rumali rotis. cmng onto the dal.  it was very good. nicely made & no artificial flavoring. but d  veggie(forgot d name. it was a paneer dish tgh). was a slightly on d  -ve side. d paneer was a tad old & rough(yes rough n not  hard). one cud make dat out while biting it. the roti's were good.  did order for a pista drink wid d food. wch I mus say. was one of  the best I've had in mum. Overall, except for the veggie. everything  else was good.


Service: pathetic service. they seriously need  to give'kind' service to their customers. although, the rest was not  even half filled. nd d ppl who made the bookings didnt turn up.  they made(just the two of us) wait for an hr! If it wasnt for my frnd  who had come frm outside mum, I would ve definitely walked out. The  person at d gate didnt knw exactly how many tables were empty & kept  on saying 2 mins 2 mins.! the manager also gave us cold shoulder!  while inside, the waiters were like: we dont care who the hell r u.  kinda attitude. once our order came in, we had to literally shout out  for the waiter to get another round of roti's & papad.


Pricing:  Its not cheap but then its not expensive too! for the two of us with  the above mentioned food, the bill came arnd Rs.1, 600/-. The bill did  pinch(not on pocket) coz of the service. as it was hardly a bsy  night(not even half the tables filled), the service was pathetic. god  knws how the service might be during peak hours!


Recommend to members: You can give it a shot. though my experience was on d rocky  side, I hope the service improves. Ambience is really one of its kind at  this place! I truly loved d ambience. Food is also good.d dal was  better than many other places dat I ve visited so far like Pritam da  Dhaba!


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