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MouthShut Score

30%
1.79 

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Visakhapatnam India
Cheated by Playground online.
Dec 17, 2013 09:58 AM 5473 Views
(Updated Dec 22, 2013 01:18 PM)

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Hi All,


I have made order 235660 on Dec 7th and the products are not yet dispatched.


Every time when I talked with their customer service they would say that the items would get dispatched within two days and no one know when would that day come.


I have previously posted on this issue in mouth shut.com on Dec10th  and in response play ground team said that the issue is resolved and the items would get dispatched within two days.


Publicly they are cheating the customers.


On Thursday i.e 19th I have talked with customer Representative Amit/Ahmed and he confirmed to me that the items would get dispatched by Saturday and the items would be delivered to me by 25th but so far the product did not get dispatched.


These People caused me a lot of pain to me and if the items did not reach to me by 25th Dec I need to spend a lot of time and money to buy the products locally.


Even the product is delivered to me after dec 25th they are no more use to me.


This is one of the worst shopping site I have ever seen and it is  a big fraud site.


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Brand Response

Dear Mr. Chaitanya,
We apologize for the inconvenience caused,
We are sorry to inform you that the package was not shipped as there was a warehouse move( We had mentioned this on our website when your order was placed).
This has been sorted out and the package will be shipped in 2 working days,
We will definitely update the tracking no once the package is shipped through priority
service.
Playgroundonline Team.

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By: Playgroundonline | Dec 17, 2013  11:46 AM Comments 1

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