Dec 11, 2016 11:04 PM
3154 Views
I have ordered a product at Pepperfry.com on 16th November 2016 and I made online payment thinking that I will receive the product on or before the time as it usually happens with other online shopping websites. But I have not received my product till date and there is no update as well. To talk to them once I had to call more than hundred times. Around 15 days back they said my product has been dispatched and I will receive it within a week. After that there is no update and they are not receiving the call and I even tried calling from different phone number but its just waste of time and energy.
After that I received a below general message.
"Due to very limited resources and halt in work by several 3rd party transportation services because of limitation of financial and work flow system we regret that there will be some delays in delivery of the item. Your ordered items will be initiated for delivery from 21st December 2016. We understand that there has been delays and we would request you to support us till we get the delivery and logistic services up again."
This is really annoying and frustrating as I have to wait for more than one and a half month after making the payment to get my product. I am literally feel that this website is not liable or trustworthy. I feel very unsafe and I think that I made a big mistake by making payment online.
