I am using paytm from past 3 years. I used it for recharge only but later I purchased some products too because I wanted to utilise my cashbacks.
These are some things I disliked about paytmmall app
- At every click it force you to install paytm
2.customer service is very bad. I was holding the call for 15 minutes then I got to talk to the executive for the delayed delivery.
3.i ordered a 10000mah mi powerbank, they delivered a fake branded mi powerbank which was just 200mah. This is the reason why they give us heavy cashbacks.
4.delivery is never on time, i've purchased 6-7 products generally low value products ( below 1000) but I havent received anything timely
5.refund policy is worst. It took them 18 days to just pick up that fake mi powerbank from me and then they gave me back my money.
I use paytm site for doing recharges but I dont use paytm mall to purchase anything. Really disappointed
