Sep 04, 2009 03:21 PM
1564 Views
Orbitz is far better than other booking sites like priceline, hotwire, yatra etc. It gives a Price Assurance refund if another person book the same hotel deal or flight at a lower rate than you. The customer service is outstanding.I booked a flight to India and had a query regarding documents verification as last time, the travel agent asked for one. The customer representative promptly answered my query and gave additional information too.
The booking, too, was without any hassles. The search is fast. Now looking to see if I earn a price assurance refund.In their own words:
Orbitz is the first and only travel site with a seasoned team ofexperts that monitors nationwide travel conditions for our travelersaround the clock, every day. At our command center, the OrbitzTLC Teamgathers and interprets FAA, National Weather Service and other data toprovide you with travel intelligence - real-time information thattravelers won't find elsewhere.
At Orbitz, the customer relationship doesn't end when you hit the"purchase" button. The OrbitzTLC Team is on the case 24/7 while you'reon the road, providing automated OrbitzTLCAlerts via your device of choice: mobile phone, pager, PDA or e-mail.Orbitz is there to make your journey as easy as possible, providing thelatest information on flight delays, weather conditions, gate changes, airport congestion or any other event that might impact your travel.
Orbitz....keep it up.