Mar 18, 2022 02:20 PM
377 Views
I bought onsitego extended warranty for my HP Laptop from Croma Store. There was some issue due to manufacturing defect in the laptop. WHen I lodged SR with onsitego the service inspected the laptop and said that there is a open in the display side of the laptop and hence cannot take the laptop for service. When I contacted onsitego customer care, they said that if the opening is closed, they can attend the other defects. I paid outside Rs.1600/- and rectified the defect and again lodged complaint for some other issue. The service person again inspected and said that there is small open again in the panel and hence defect cannot be attended. I think the warranty covers only cleaning of laptop and nothing else. I suggest that better go for extended warranty with the product company itself instead of onsite go. Waste of money of nearly Rs.4k
Mukundan
