Jan 13, 2009 03:49 PM
6999 Views
We bought "Power Convection 20 DLX"(https://truthatonida.com/beta/products/ovenprod.asp?prodid=217) about 8 months ago from Metro Cash and Carry. Compared to other products within this price range, this one fared better. After installation, Onida representative come home for a demo. We understood product feature and operations. This one worked very well for about 6 months.
After 6 months display stopped working. Complained to customer care, they did send someone for diagnostics within 2 days. The service person identified faulty circuit board, promised to replace it. It has been about a month and half, no action taken by the company. Finally, I had to escalate to Onida HQ 022-2820-0435. I wanted discuss issue with MD(CEO) - obviously he/she was busy, end-up talking to customer relation executive(?). Still waiting.
Flexi Auto cook Menu
Child Lock
Auto Defrost
Express Cooking
Multi-stage Cooking
Easy to use Jogwheel
10 Convection Temperature Setting
Stainless Steel Cavity
800 W Microwave Power+ 1250 W Grill Power+ 2050 W Convection Power
20 L Convection
8 Daily Indian Cook Menus
