Jan 31, 2013 11:38 PM
21479 Views
I booked 2 tickets to Bangalore from Hyd for 27Oct2012. The booking was done on their website on 20Oct2012. I paid INR6300 for the tickets. To my surprise, I got a call from Bangalore office on 26th night around 8PM that the coach is canceled for 27Oct2012.
I had to deal with other service providers since I had to travel to Bangalore in the day time. That apart, Olivea has not yet refunded my money till date. I am tired of calling their Bangalore office number who passes the buck saying they are only a sales outlet and cannot process refunds. I probably have been given more than half a dozen mobile numbers in the bargain. Everyone says it is not their problem.
If any bit of some sensible businessman still runs Olivea, give my money back. Else, I will have to go the Legal way... All in all a PATHETIC experience even before I traveled by their coach...
