May 23, 2016 07:28 AM
7738 Views
OLA the cab booking service its name sounds only one best choice to travel from place to other within city surroundings, I have used more than 18 months only this service to almost all my rides. But after entering another gaint in this segment I tried that one also then I came to know how much more OLA charged on my daily rides and how much amount I wasted in this 18 months. I have observed for the same destination most of OLA cabs choose long way inspite the shortest way available and in this way they are collecting extra amount from our pockets. This is the main issue, by doing this sometimes they are wasting customer time too. I dont know whose problem is this is this because of cab drivers only or OLA too. But if it is due to cab drivers greedy nature then just concentrate on the paths they are choosing and ask them why they choose that path inspite of shortest possible traffic path. And cab drivers refuse the ride after select the cab and have some conversation and they are cancel the rides at last moments. I love everything else except these issue. If OLA management concentrate on this the customers who felt like me will come back to use OLA services again and regularly. And we want some more offers too if possible.