Oct 11, 2015 08:33 PM
9976 Views
Be aware with this cheating online company.I have experienced a worst service with these people. The website and App is too good, but the way they are working and the service is third class. You can see the auto and cabs availability in app but once you will click on RIDE now option, the cab / auto will go off, and unfortunately if you got the cab, the cab person will cancel the booking without intimation, and if you will call, they will not pick the call for sure. After all this thing if you are trying to reach customer service, you gonna waste another half an hour time with the representative and end of the day it will not get resolve.
The funniest part is, if you booking the cab on call, all the time sales representative will say, there is some technical issue going on, please call after some time or try to book it via app. I dont know what they are doing instead of helping customers.
From past three months, I was a regular customer with this website, however, now a day the service is really poor and pathetic.
In the end, I am really sad with the service part, and will not recommend to any one:(
