MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Niva Bupa Health Insurance Image

MouthShut Score

21%
1.25 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Jharia India
THEY DONT UNDERSTAND WHAT THEY SAY
Mar 05, 2016 04:57 PM 56455 Views (via Android App)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Dear friend what a terrible experience I had  with Max Bupa general insurance  co.A friend adviced me to opt for Max Bupa General Insurance co. for Mediclaim insurance.As they have higher rario of claim settlement .Though You have to pay more for your premium but easy and hassel free claim settlement will be a bonus for me.So I agreed and buy three policies.


Two of them issued without any hassel but the third one's cheque was bounced.Why did the cheque bounce no reason explain in my mail.However I have to pay the premium by draft.the hassel didnt stopped here.again there is a mail informing me  that your bounce cheque was again posted for clearance and it had been cleared.so we are refunding the extra amount through rtgs.


But I was watching that not a single rupees was deducted from my bank account.I warned them aboit the fact but they were insisting the matter that how could they took double premium for one policy.After returning the amount to my bank account they checked my policy detailed and find no premium ultimately paid by me as I expected .Then another mail jumped into my inbox saying that my DRFT was bounced.I laughed and pay the premium siletly but this time through online.


Now my dear mouthshut friend, you decide what would happen if  I make a claim.would I get or not


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

We regret the inconvenience that has been caused. Could you please share your contact details with us so that we can escalate your concern to our team.

Upload Photo

By: maxbupa | Mar 05, 2016  07:30 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Niva Bupa Health Insurance
1
2
3
4
5
X