I bought new car Sunny XV ( diesel Top Model) on 30th Aug and today is 4th Oct. Its only approx one month. And now my car have problem of start, Actually I just stopped my car for dinner near Kangra Himachal Pardesh ( National Highway 71) after when I come backed and ready for go it’s not started . I tried lots but not L . I called RSA ( Road services assistant) at 9: 00 pm. I told him my car is not starting. What I do? First he simple ask what is an issue? I explained everything. After that he said Technician will come and checked the issue. I waited lot but nobody there I called 20 times then Technician come at 4: 00 am . And that Technician comes there without any tool or machine. And even he don’t know how to start keyless car. They simply say u need to tow your car. It will fix in agency ( Near agency NISAN DADAMOTERS Jalandhar , Ludihana Road where I bought this car ) . So again I called more than 40 times to RSA for towing van. its come at 10: 00 am. ( I have to wait 13 hrs for this . that was really harassment ) . Now main harassment in agency. They checked my car and said its some programming fault so we need one more day to fix this. I said okay but I need exact time when this issue will resolved, Service Manger said u will come tomorrow 3: 00 pm. Your car will ready. I came there exactly 3: 00 pm. And asked for my car status, he said we can’t fix this issue . Technician will come from Chennai or Delhi from NISSAN they will fix and its take 6-7 days.
I just think what benefit of buying new top modal car is? It’s just 1 month and this issue.
My car is just run 5000 km and proper first check up after 1000 KM. So why I keep this defected car ? those not working properly in month or in 5000 km. What will happen after 20000 km.
Please suggest me what I do? I wasted my three days; cancel important meetings, facing harassment.
My advice to all new customers doesn’t buy Nissan Cars.
All services are very very very third class.
No customer satisfaction. All over 0/10.