Sep 14, 2009 12:33 PM
3721 Views
The site seems wonderful. Hope they had put in the same efforts for product delivery and complaints. I had placed two orders with them which remain unexecuted even after 15 days. Compalints are attended to as an eye wash only.
For one order the payment was made by credit card and the same relects in the online stament of my card. Yet the complaint deptt of naaptol tells me that I should send a copy of the statement to them as a proff that I have paid the amount. In today's age if hi-tech this is an absurdity or intentional.
They have a full fledged complaint deptt, which means that they knew they were going to cheat people so be prepared. Search the net for compalints galore against naaptol. My advise avoid naaptol. Please surf the net and you will find complaints against naaptol a plenty and some are going to go legal.
