Nov 20, 2013 10:51 PM
14611 Views
One of the worst experiences I have had with online shopping in the recent times:-
Placed an order worth 3850 Rs. from Myntra.com(Order ID: 8575258) on 7th November. 9 days(SLA 5-7 days) after the order was placed, the courier guy calls and asks to collect the courier from their office(7 kms away)! On telling him that he is supposed to deliver, he talks rudely and doesn't turn up for the next 2 days. Registered a complaint(#384345) for the same.
Today, they call up and say you would not get the free product that was part of our order(worth 2955/-) and would only get the remaining things at the same price. We said we want what was promised to us and is part of our invoice. Without our confirmation they cancel our order.
So, I :-
1) am feeeling cheated, promised something delivered nothing
2) Had to go through the ordeal of talking and following up with the myntra customer care executives.
3) Had to Bear with their rude behaviour for no fault of yours
4) Lost my money for atleast a month, don't know how much more I will have to go through to get the money back
