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Motilal Oswal Financial Services Image

MouthShut Score

40%
2.17 

Customer Service:

Promptness:

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Worst Service Provider in India
Sep 05, 2014 04:36 PM 53068 Views

Customer Service:

Promptness:

Don't go for Motilal Oswal. Reasons for not selecting:


(1) Worst Customer Service Department


(2) Every morning you will have to check your balance in trading account. Or else you might wonder some day by wrond deduction of amount from your account. Reversal takes long time


(4) For any complaint you have to continuous follow up with the customer service team for many days


(4) Worst technical systems. For one transcaction they might debit the transaction account multiple times


(5) Unexpected website behaviour. Website's look is good but not a single function is working as expected.


(6) Advisors and customer suppor team assumes that the customers are duffer and if they will explain anything to customer it is acceptable.


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