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14%
1.25 

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+91-22-44224422, +91-22-40520100

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Always having 'technical' issues
Mar 22, 2012 02:44 PM 2405 Views

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I have tried booking a Meru cab at-least 4-5 times now, from BKC to the airport. EACH time they would tell me that booking can be done maximum 24 hours in advance and not more than that. EACH time I call up exactly 24 hours in advance and they would tell me that 'No cab is free, call half an hour before journey, in case of cancellations we will let you know'.


Do they have some kind of restrictions on pick up locations? The above sequence of responses is EXACTLY the same I get EVERY TIME I try booking the cab.


Most useless cab service (if there is any such service in the first place, I wouldn't know) I have ever known.


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Brand Response

Dear Ms Priya sunder,
Thank you for contacting us via MouthShut_Official.
We apologize for the inconvenience you and your family had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and I request you to kindly provide me with your contact details so that I can personally ensure that the issue is resolve at the earliest.
For any further assistance, please feel free to write us at feedback.web@merucabs.com
Regards,
Meru customer Relations

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By: MeruCabs | Mar 22, 2012  03:12 PM Comments 0

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