Mar 22, 2011 01:47 PM
17804 Views
I had taken a 2 year subscription in Nov 2010.
I received only 1 issue in the end of Dec and one in Jan. Then I got both issues in Feb and thought that from then on I would be getting them regularly. Now, in March I have not received even one single issue.
I have followed up several times with their Bangalore office and they keep telling me that they would inform head office, but do nothing about it.
I even called the head office and they are so rude. I called at 1.20 PM and they just picked up the phone, said "its lunch time now" and just banged the phone.
At the time of membership, which I took at a book fair held at my office in Wipro, Bangalore, they had promised a free gift "Playdoh- fun factory" along with the two year subscription.
I kept following up atleast about a 10 times with their office for both, the missing issues as well as the gift.
Finally, after 3 months of follow up, they recently sent me the gift, but, the magazines have still not arrived.
I actually like the magazine magic pot. The content is good for children and the quality of stories and activities are good too.
But, of what use is a good magazine if you do not receive the magazine at all.
Malayala Manorama has a brand name and they are not doing anything through their service to preserve this name.
