Nov 05, 2015 07:29 PM
2791 Views
I have booked an International Family Holiday Package with MMT vide Booking ID NL2081492579 for Hong Kong & scheduled to fly on the night of 6th-7th November, 2015. I shall be leaving my house at 10pm. I am left with 25 hrs to leave the house.
I have made innumerable emails & Telephone Calls to MMT to send me the tickets so that I can purchase Forex but they have not responded to emails. I made a call to their Helpline number who didn't give a satisfactory reply. in-fact disconnected the call abruptly. It is my humble request to the readers to shun MMT if you want to keep your BP normal. Holiday trips are planned with family to relax & not to bite nails till the very end. I had a similar poor experience with MMT last year & had vowed not to opt for MMT but other Travel companies didn't have a Group Package on the dates that I wanted, hence I opted for MMT as a last resort & I am repenting the decision.
They have a very poor Customer Care Support & Grievance Redressal Mechanism. On Mouth shut.com only 5% people have given them 5 stars as compared to their rival company to whom 50% people have give 5 stars. They are taking advantage of inefficient legal system of India since they know that going to the court is expensive & time consuming for customers. Only option left with the harassed customers is to spread the message across by word of the mouth publicity about shabby treatment of MMT
