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16%
1.10 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Makemytrip sucks
Sep 15, 2013 07:12 PM 1138 Views
(Updated Mar 29, 2014 08:52 AM)

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Booked a bus ticket through MMT and bus broke down in between. When I asked for refund MMT is asking me to collect the refund directly from tour operator who is goon.


Below is the pathetic response from, MMT, and they do not take any responsibility for the same.


With reference to your mail, we would like to inform you that we have received the revert from our concern team that the bus was not break down on that day and all passenger traveled in sleeper bus only so operator denied for refund in this case.


You have to contact to the operator Mr. Reddy on contact number: XXXXXXXX.


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Brand Response

Dear iitm_vaibhav,
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:


Booking ID or


Email address used at the time of booking




We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 05, 2013  03:22 PM Comments 0

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