Review on Makemytrip by MouthShut User

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16%

1.10

42,697 Votes

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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ajaypandya69

Sydney, Australia India

1 Review

Make My Trip Experience

Dec 15, 2015 11:15 AM 3171 Views

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Hi There,

Recently we booked a holiday trip through make my trip. Unfortunately my family experience was horrible as listed below:

We demanded 5 star hotel stay during booking and once we started our trip found very basic hotel stay.

Even after requesting change of our hotels, no service was provided. Which resulted in my family cutting the trip short and return home earlier.

In future I am not booking any trip through Make my trip.

Please be aware all friends.

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care