Jun 29, 2007 05:33 PM
2182 Views
Do not use them... you have many better options -- Yatra.com , travelguru.com, cleartrip.com of course the airtravel companies too.
They are pompous. They are big time advertisers. They know how to market themselves.... But their system does not work, they know how to make money without even booking the tickets, they do not know how to serve customer. They cheated me when I booked a ticket using their website.
For information you can read the following blog
https://krdpravin.blogspot.com/
I am pasting it here for reference in case the site takes time to open...
At the time of Diwali I booked my Air ticket through a site
http://www.MakeMyTrip.com. What happened there and what they did is here, due
to their mistake I am still suffering. The happening is as under in
point by point.
I
booked a ticket using his credit card from the website
http://www.MakeMyTrip.com on 26th Oct 2005 for a flight ticket for 9th Nov
2005 from Indore to Bangalore, I have a confirmation for the same
generated by the site which clearly states the flight time and date as
9th Nov 2005.
I learned
that they have intentionally and knowingly did not offer me my ticket
for 9th Nov 2005 and asked me for his credit card details on 4th Nov
2005 and until 5th Nov 2005 they did not charge me, telling me that
they do not have my credit card details for generating ticket for 8th
Nov 2005.
They did not dispatch the ticket for 9th Nov 2005 and I was asked to buy a ticket for 8th Nov 2005 which I never booked.
I was
asked my credit card details over telephone (that anyway they can not
dare to do) for a ticket for 8th Nov 2005 which I never booked.
I
was charged for the ticket of 8th Nov 2005 on 5th Nov 2005 at 5:00 PM,
they intentionally deceived me by, at first place telling me that they
do not have my credit card details, secondly not provising me a booked
ticket for 9th Nov 2005 instead for 8th Nov 2005 and on internet
purchase, credit card is charged at the time of confirming the
purchase. Why it took so much of time and fuss (making many calls
disturbing me and I was asked to call to various people at their
office) on MakeMyTrip end to generate any ticket that too say a wrong
ticket.
I was
informed on 7th Nov 1:30 PM that they have booked a ticket for 8th Nov
(as per the rules of MakeMyTrip no one can book a ticket for which
flight time is less then 3 days and the need 3 days to send the
ticket). There were only 17 Hours for the flight to take off and they
were not in a position to send the ticket to me. Why I was informed on
7th instead of dispatching the booked ticket on 5ht Nov itself.
I was informed that they have cancelled the ticket as I am not interested to buy that, Alas! a ticket our client never booked.
Accordingly, they were advised time and again to reverse all the charges or they will solely be responsible for the damages.
Here I do not intend to
disrupt their business, but to protect my rights I am planning take
this issue to consumer court, hope I shall get support from all those
who have been cheated due ti their inefficient services.
My problems are:-
At first place why I was not given a ticket for 9th Nov 2005 which I booked and have the confirmation of the same.
secondly,
why I was charged for a ticket for 8th Nov 2005 (which I did not book)
and I was charged for it on 5th Nov 2005 whereas I booked ticket on
26th Oct 2005 and they themselves breached their rules (not booking
ticket for any flight departing 72 hours from booking time).
I
was deeply troubled for the mistake at the end of MakeMyTrip and had to
change his very important business meetings and I have lost so much due
to their mistake.
So,
I need compensation for the same and I always informed that to them in
his various communication that they will be responsible for the
expenses incurred at my end.
The problem caused
Spoiled my Holidays.
Charged me unnecessarily.
I had to book much costlier tickets.
I had to change scheduled meeting and lost so much and specifically my clients due to that.
My business was affected adversely.
Expenses incurred at my end hiring a lawyer for taking care of the issue.
So, I want the damages to be paid that are incurred due to their mistake.
So,
I want to inform you all, who are reading it and probably will talk to
friends, that at the time of using https://MakeMyTrip.com beware. In my
opinion you should avoid using the site.