Name: Beware US travelers they Cheat...
Item: Makemytrip
Rating: 1
Author: a Mouthshut User

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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sattian

Auburn USA

1 Review

Beware US travelers they Cheat...

Nov 28, 2006 10:40 PM 1722 Views

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Stay away from this site... you can book the same flight(s)from Expedia or from the airline site for a slightly higher price but that’swhat reliability is worth. I had a hell of a time getting them to book aflight for me. The website had some weird validation and was kicking me out allthe time so I contacted a live agent and she wanted a copy of my credit cardwith signatures and such... all this after she took my CC number. I said cancelmy transaction I will not be sending my credit card details and she charged meanyway. I never sent my credit card copy but got charged anyway. I am not sureabout how people in Indiafeel about this site but for US travelers this comes across as highlycomplicated website to book a ticket. Before this experience, I got an e-mailthat the flight I was looking for did not have the fare advertised and hencethe booking was not completed (… you guessed it… after they took my credit cardinfo) yet the next day I got a confirmation for the flight with all thee-ticket information.

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Brand Response

Dear sattian,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards
Team-MakeMyTrip Care