Horrible trip through makemy trip . Review on Makemytrip

I am disappointed with the kind of services I received from the vehicle driver and because of his bad attiMr_customtakeouter . I called you and told you to change the driver but this never happened . we could not cover most of our destinations . he was adamant and telling he is owning 9 cars all attached to Himachal tours . he forced us to listen to his terms, our entire trip has went for a task . following is the painful journey with the bad driver .

Day 1- 9-02

we were waiting for the call from driver in the morning 9 am . even Himachal tour people have sent one number which I have dialed multiple time . but no one was picking up that . later on I called you and called himchal tour people . I took the correct number of the taxi driver and I spoke to him . he was telling their company had given wrong number of main . by that time it was 11:30 . so we started our tour at 12 pm . because of that I could able to cover only redfort / swamy narayan temple and Kutub minar( at the closing time) . he forcefully took us to something called their company outlet and made us to buy . because of delay from his end we could not cover many places on first day like . india gate . lotus temple . presidents house . and many

Day 2 - 10-02

We started our journey from delhi to jaipur at morning 5:15 . but un fortunately we reached jaipur at 12:15. He was driving the vehicle at maximum speed of 60 kms /hr . he was telling its his standard speed . at times he used to cross 70 kms /hr . 7 hours to reach jaipur from delhi is heights of stupidity . in between he gave break at one of his dhaba . which was real stupid . one single partha of the worst quality costed us 80 rs . after seeing ambar fort he forced us to visit his showroom to purchase . though we were loosing the time he was least bothered . by 4:45 we could able to cover only two places. he left us near city palace at 4:45 . where as closing time for all the monuments are 5 pm . because of his stupidity we could not see places like, hawa mahal . couple of museums. alberts hill . jantar mantar etc. finally at 8 .30 pm he left us in the hotel . Though hotel address was simple and easy to find out he made us to sit in the car for more than 1 hour . it was done purposefully . finally I got down from the car and asked the people for the directions .

Day 3 - 11- 02

since we wanted to cover most of the places like fathepur and agra We asked him to report at hotel at 8 am .but stupid guy reported at 9:15. I called him more then 5 times to remind him to report early but he said its taking time to get ready. 9:15 we took the car and requested him to show the jantar mantar . but he asked us to pay 60 rs for the parking.

After seeing jantar mantar we left jaipur at 11 purposefully he started driving slowly 60 t0 70 kms . his intentions were clear . at 12:40 he stopped near a hotel and said he would like to take the breakfast . we said we are loosing the time but he said we should take the food in that hotel and its his right to take a break of 1 hour in the after noon . after having lunch he started chatting with some of his friends for more then 10 mints to waste the time . during that time I called Make my trip and take the action . Unfortunately nothing has happened.. in the parking lot we had ugly and bad fight with that guy . later on he started driving little fast . we reached fathepur sikri at 3 pm . guide over in fathepur sikri said it will take more then 1 hour to reach agra . we can make a choice either fathepur sikri or taj. so without seeing fathepur we left to agra . we reached agra by 4:30 and went inside the taj 5:30. we had literally touch and go situation to buy the tickets . luckly because of a police officer we had 30 mints of time to see the Taj . for guide appointed by driver we paid 150 rs. later he took us to some marble showroom . for small taj miniature we paid 500 . . later we started our journey to Mathur . Driver said mathura temple would be open until 10 pm . we reached mathura by 9:30. but fact was by 8:30 they will lock the mathura temple . even we could not mathura also .

Day 4-

From our hotel to Airport . He had put all wet blankets in the back seat . All our dress got wet . He was telling since car was dirty he socked the back seats with the water . inspite of all this I paid him tips .

So our entire tour went for a task because of one driver and poor services by make my trip . though I requested you to change the driver first day. Why you did not change him. He was telling he is a owner of that car+ 9 other cars and he enforced his terms and conditions. We missed many of our places during the tour. We hardly got any time to see the places.

My question is if you can not keep up your promise then why MMT is doing taxi booking. Why are you relaying on companies like Himchal tours who can not provide quality services . Do you think this is called services? I am highly disappointed with your services . I am really planning publish this horrible story in all the sites so that other travelers like me should not go through the same services from Make my trip

I made lot of trips through yatra, I never had this issue but make my trip and holiday Himachal is horrible

Guna

pc_guna@yahoo.com

+9109886288721