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Home > Home and Appliances > Non Kitchen Appliances > Inverters > Luminous Inverters > Luminous Solar Home Solution Nxg 1100 Solar Inverter > Terrible customer service
Luminous Solar Home Solution Nxg 1100 Solar Inverter
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My solar inverter is around a year old. So far we have had the service person visit once or twice when the inverter did not work. About a month back the solar power system wasn't working and the person who sold the Solar panels finally narrowed down the issue to the inverter. Since it is still in the warranty period, he asked for the inverter board to be replaced. We raised a complaint over 10 days ago and received a message that the ticket has been assigned to one Mr. Mahesh(the same person who visited earlier and said there was no issue with the inverter). No one has visited us yet and Mr. Mahesh cuts our call when we try to call him.
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