MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

33%
1.82 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-9999899998

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Ghaziabad, India India
Pricing is not so cool
Jun 04, 2016 01:36 AM 2056 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Well.there was a time when I loved lenskart(my current spectacles are from lenskart itself).


but now they are constanly increasing their prices.


a branded eyewear costs around 3000 but at lenskart the prices are much more.


lenses are overpriced, the same were available at upto 30% lesser price earlier.


they decieve the customers by running campaigns of first frame free while the user end up seeing that he needs to buy lenses too:P


their promo messages are also decieving.


the moment they send me a meesage I get notification which states-


"congratulations you just recieved rs.1000"


I get excited.


after opening it.


"congratulation you just recieve rs.1000 voucher, use it on minimum purchase of 2500rs on lenskart.com only for today"


I get this message daily!


and it is just frustrating!


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi Saksham, your review is important for us and thanks for sharing the same. In reference to the same we would like to inform you that we do have products starting from Rs.599 and we provide 100% genuine product which are covered under warranty. Also, we do have 14 days no question return policy which itself is a plus point. However, there are certain marketing promotional offers run by the team under certain terms and conditions. We have forwarded your feedback to the respective team and we will make sure that the same can be worked upon to avoid any dissatisfaction. Lenskart has always believed in 100% customer's satisfaction and we would always go extra miles to achieve it. We would wish to see you shopping with us always.

Upload Photo

By: valyoo_lenskart | Jun 04, 2016  04:52 PM Comments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Lenskart
1
2
3
4
5
X