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MouthShut Score

35%
2.29 

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+91-124-6770000

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Jan 10, 2012 02:28 PM 1766 Views

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Order Date: Dec 15, 2011, 11:19 PM


Order Number: 333254


Total amount: Rs. 4990.00


Items


Sony Home theater 5.1 (Model SA-ID7000)(1 qty)


I ordered above mentioned product on dec 15 2011 along with 2 tee after two days I got 1tee that's it after 8 days I enquired about other product which I ordered (successive emails from  me) they send the email that the ordered product is canceled due some reasons and we will refund your amount as early as possible I send them my bank detail after 3days I got an email from the site telling that your ordered product is updated (only for tee not for sony home theater) after 1 week they delivered my tee.


I inquired about my remaining amount refund there is no replay from the site to this day also im mailing everyday for my refund amount but they are interested even for telling the date of refund and the lost thing as they said if you purchase from our site for every purchased product you will get a surprise gift but I did not get any type of surprise gifts from them they even charge more price compare to others.


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Brand Response

Hi,
We offer our sincere apologies for the inconvenience caused and we hope your issue has been resolved. We request you to please update us if you are still facing any issue, we will be glad to help you.
We appreciate your patience and wish to serve you in future.
Regards
Koovs care

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By: KOOVSCARE | Nov 04, 2016  11:04 AM Comments 0

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