Apr 30, 2011 05:36 PM
9203 Views
Kenstar.firstly I do not know of this brand.then I was gifted this perticular product in my wedding. First year, there were no problems. Then I switched my home and I opened the Pandora's box(I simply wanted it to service and reinstall at new home). If you want to know what pathetic service means, go for Kenstar. Fortunately I never did after Water Purifier. They will never call you when they promise, they will reach you when they tell you. You will end up waiting forever for their technician to arrive.
If you call their call-centre, their superiors' go for lunch at 5 pm, and they ask you to call back after 30 minutes. Even if tell them that you want a service plan, they won't do anything for you.
You need to be very assertive and demand to speak to their superior and that's when things start moving.
ALL the best you'll need it if you are buying KENSTAR.
