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Kaya Skin Clinic - Bangalore Image

MouthShut Score

62%
2.31 

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Bangalore India
Horrible!!!!!!!!
Feb 06, 2008 10:20 AM 27050 Views

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The dermatologists dont even seem properly qualified. The standard procedure is to recommend glycolic peels + microdermabrasion to everyone who visits them (for acne related problems). The medication given to me was inappropriate, because my acne became a lot more resistant after having them.. it started takingĀ more than month for the lessons to subside.


Besides, they continued with the microdermabrasion even when I had pimples. Ideally they should have waited for a few weeks , and increased the dosage of the antibiotics..and then continued with the peels and microdermbrasion. I had paid for 8 sessions.. and ended up having worse skin after 6 sessions.. and eventually didnt go for the last two since it was not helping at all.


This was at the Bangalore, Indirangar clinic.. under Dr. Ami. The manager and the doctors are present only to mint money. Not customer friendly at all.. And they charge a bomb, and are unwilling to stand by their promises. They change colours once you have paid up.


Very bad experience. I suggest people visit other good dermatologists. I had proper treatment after I left kaya, and visited another dermatologist at Manipal hospital. And I saved a lot of money!


it is an ok place if you have too much money and you are going only for cosmetic reasons. the clinic is clean and hygenic and the service staff is good. But never go to this place if you have real skin problems.


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Brand Response

Dear Customer,
We apologise for the less than satisfactory experience that you have had with Kaya. We value you as our client and your satisfaction is very important for us and hence, would like to not only understand the root of your dissatisfaction with Kaya, but also help address the same. If you could share your contact details and the concerned clinic name with us, we will immediately be in touch with you to take this forward. You can write to us atĀ care@kayaindia.net.
We again apologize and truly regret any inconvenience caused to you.
Regards,
Anne Kurian
Service Quality, Kaya Skin Clinic

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By: kaya_limited | Nov 26, 2009  05:08 PM Comments 2

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