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Kaya Skin Clinic - Bangalore Image

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62%
2.31 

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Kaya - CHEATERS !!
Aug 28, 2008 01:21 PM 14469 Views
(Updated Sep 11, 2008 10:43 AM)

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Hello Friends,


I went to Kaya in b'lore and I feel like cheated.


I had gone for some hair problem and they did not have any solution for it which is fine, instead they examined my skin on face and recommended some skin treatement worth Rs.6000.


What the heck? Did I ask for skin chekcing? No - I just went there for some hair problem.And the consulting fees was Rs.500 and I feel like throwing Rs .500 as there was no solution given for my hair problem.The dermatologist recommened some face wash, tiner etc. which is not needed at all.And to add, when I questioned such a high consulting fees for nothing, they said they will deduct the consulting fees Rs.500 from the skin treatment fees of Rs.6000.ultimate cheaters!


I did not feel like the staff were qualified enough.


Sandy,


B'lore.


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Brand Response

Dear Sandip,
We apologise for the less than satisfactory experience that you have had with Kaya. We value you as our client and your satisfaction is very important for us and hence, would like to not only understand the root of your dissatisfaction with Kaya, but also help address the same. If you could share your contact details and the concerned clinic name with us, we will immediately be in touch with you to take this forward. You can write to us at care@kayaindia.net.
We again apologize and truly regret any inconvenience caused to you.
Regards,
Anne Kurian
Service Quality, Kaya Skin Clinic

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By: kaya_limited | Nov 26, 2009  04:45 PM Comments 1

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