Jun 25, 2016 03:49 AM
11318 Views
Recently I have ordered an dress material from jabong.com, Order was in stock and an order confirmation notification was received as soon as payment was done
Now the real pain starts, Order was not shipped for next 3 days and on 4th day I receive a mail saying they are in process of procurement of product and will let me know the status of order in next 3 days.
Then when I called customer care to understand what exactly was happening, My question was simple " can I confirm that I will receive the product? or is there any chance that you will cancel the order due to some reason?"
Their response can lose your patience response was " they cannot give any commitment, they will let me know status soon"
what? seriously jabong, if you cannot guarantee product delivery event after confirmation of order, what are you good at? customers order new dresses during festival times, if you hang up orders without giving any commitment, you should be ashamed of yourself.
Never take confirmed orders as granted from Jabong.com, always prefer flipkart or amazon, there guys are good at nothing.
Regards