Jan 02, 2013 04:24 PM
1362 Views
(Updated Jan 07, 2013 11:14 AM)
I was a regular customer of book on Infibeam because I love books. I purchased two books from Infibeam. The books I received were bad quality. I contacted Infibeam and told them that I received bad quality. So I asked them what to do now. They told me you have to return the books to us and we will replace them to you.
I sent the damaged books to them. Yes their internal process took some time but I received replaced books.
If I compare with another Shopping experience with REDIFF.COM, Infibeam is good. From REDIFF.com I bought a lock and they sent me wrong and cheap product and great thing is that they never listen me.
Thank You infibeam And please fasten your process so customer can feel good.
