Aug 18, 2015 10:20 AM
16132 Views
Below is the Conversation happened on Thursday 13th Aug 2015 during my travel in Indigo
You are telling that Your Ground Staff didn't forced me. I want to know if your Ground Staff didn't forced than Am I mad to Go and change my Seat
You have 1st of all spoil my day, changed my seat & didn't gave my CPML. On top of that Your Customer Relation is putting on Me?
What a Rubbish Indigo Airlines?I want Action immediately now?
Thanking You
Yours Truly,
Devdas S Pai
On Tue, Aug 18, 2015 at 10:06 AM, Devdas Pai wrote:
Why Your person is irritating me again now from 0124 406 8720
I cant tolerate such behavior on the phone by our person
He is putting wrong allegation on me
I will not tolerate this
I am now forced to go to Consumer Court
Your Customer Relation is telling me You may go to Court
Is this the way than I am pressurized by you
Thanking You
Yours Truly,
Devdas S Pai
Email: devdasspai@gmail.com
On Mon, Aug 17, 2015 at 6:23 PM, Devdas Pai wrote:
On Aug 17, 2015 6:22 PM, "Devdas Pai" wrote:
Dear Sir,
I have already told not to call me
I am not interested to describe again and again to you to.waste my time energy and money
Your earlier mail told me that you are investigating the matter
So told me to wait.
On Aug 17, 2015 4:12 PM, "IndiGo Customer Relations" wrote:
Dear Mr.Pai,
Thank you for choosing to fly IndiGo.
On the same note, thank you for writing to us.
With regards to your email, we would like to inform you that we tried to call you on the below mentioned number however, the phone went unFaizabad.
Further, we would request you to let us know a convenient time for us to get in touch with you to enable us to assist you further.
Once again thank you for choosing IndiGo, we look forward to serving you on-board. Best Regards,
Siddharth Mookerjee
Customer Relations
InterGlobe Aviation Limited("IndiGo")
Level 5 Tower D Global Business Park
M G Road Gurgaon HaryAnasultan 122002 India
http://www.goindigo.in
From: devdasspai@gmail.com
Received: 8/14/2015 12:17 AM
To: Appellate; Customer Relations; customer relations; Customer Relations.; Customer Relations.; Nodal; reservations@GOINDIGO.IN
Subject: Fwd: Boarding Pass for PNR M88GTM & Total Cheos & Mishap made by your Ground Staff & The Air Hostesses during my travel today from Hyderabad to Mumbai by 6E 629 at 4:40 pm
Dear Sir's,
Following is my Grievance due to Total Chaos & Mishap made by your Ground Staff & The Air Hostesses during my travel today from Hyderabad to Mumbai by 6E 629 at 4:40
Please read all my points very carefully
I had done my prior web check-in as I need Aisle Seat always
Your Bloody idiot Ground Staff told me to interchange the seat and take 1st 27 B which was a middle seat which I denied since I always need a Aisle seat as I am a Diabetic Patient and need to go to loo frequently
Your Bloody Airhostess again came & requested me to take a Window Seat. after so much of request I said Bloody OK. But instructed them to take care of my Pre Booked Meal so that later there is No Confusions
I went and sat on 25 A from 21 D(my Web-checked after so much of hue & cry which I did by calling STD 10 times since your Webchek site was messed up by you people)
During serving of meal, None of your Airhostess considered. I had to ask for my Pre Booked Meal Shamelessly like a Beggar. Later Your Air Hostess Ms Parvinder came and took my Coupon. Told me to select meal from 2nd last page. Later she didnt turned off. I called her again. She was pretending as if I am a Beggar. I told her bloody return my Coupon Back as You were unable to give it. She told me that she knew and will give. She Bloody was testing my Patience. I refused for meal and told to give my Coupon Back. She played a Dirty & filthy sub standard game and after lots of quarrel by he she is telling me I will not let you go Hungry, at-least have water.
This is the way she & your ground staff screwed my Travel and lost my Mood
Later one more Air-hostess came and was again trying to disturb me
Can You Now tell me How will you take actions on this matter?
How will you return my Lost Mood?
I will Not accept any Apologies after this and No Calls I want Immediate Action and My Money Back for all the Mishap Made with Me during my travel which lost all my Mood & Temper and kept me Bloody Hungry & Felt Like I am a Beggar standing in the Que
All this happened due to your Dirty Bloody Ground Staff & Your Air-Hostesses who interfered in My seating Web-checking which spoils my Phone Calls & Time
I want Immediate Justice or-else I am taking this matter to Consumer Court Immediately within 48 Hours for Disturbing my Time Energy & Money
