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MouthShut Score

56%
2.82 

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+91-124-6613838

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Indigo Airlines Reviews

Denied boarding
0 hrs 11 mins agoRead (via Mobile)
We had booked early morning flight from delhi to bangalof and arrived 50mins prior, had no checkin bags so about print boarding pass from machine it was closed , however we had recieved message that boarding will be closed 20mins before, staff made us pay extra money to take next flight

Disrespectful and discourteous to its passengers
3 days agoRead (via Mobile)
I am waiting to board the Guwahati flight from Mumbai scheduled to depart at 16:50. It is 17:20 now. The departure board displays STD as 17:15. Boarding has not started yet! Two hours back I was told the flight was on time, even though the the flight is coming from Guwahati, three hours distance...Read More

Worst airline in world gready want money no client
3 days agoRead
MY WIFE AND SON WERE TRAVELING FROM INDORE TO JAIPUR 10 NOVEMBER 2019 6: 55 AM INDORE TO DELHI BY 6E 6013 AND FROM THERE DELHI TO JAIPUR 6E 212 AT 9:15AM. IT WAS EARLY MORNING HOPING FLIGHT WHICH I BOOKED FROM INDIGO OFFICIAL APP. ON DAY OF JORNEY WE WERE ON THE WAY TO AIRPORT AS WE HAVE ALREADY...Read More

YOUR RATING ON

Indigo Airlines
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Customer Care false promises
Jan 03, 2019 03:41 PMRead
I had to rebook my flight from 02Jan to 04th Jan 2019 Delhi - Mumbai. I called on 02nd Jan the customer care executive quoted the difference in fare(2 different agents quoted same fare).While making the payment through IVR the agent was unable to input the CRN. She attempted thrice( once aft...Read More

To fly early they leave you at airport,
Nov 29, 2018 07:49 AMRead
I was travelling with my wife and 1 year old baby from Delhi T2 to Jammu and I was denied boarding to my flight even after being managed to reach on boarding gate on time.The situation goes like this we were waiting for the boarding and our baby was having her milk when suddenly she vomited ...Read More

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Unreasonable refusal to board flight no 6E 496
Sep 01, 2018 04:05 PMRead
As the subject suggests I missed flight no. 6E 496 from Mumbai to Indore on 29th August 2018 scheduled to depart Mumbai at 10:35am. Thanks to the overzealous professionals at the boarding counter who stands by their duty at all cost, human or inhuman! Indeed if Ms. Kripa was not trained to be “t...Read More

[IndiGo] Boarding hassles-Money-minded airlines
Apr 16, 2018 11:34 AMRead
This has reference to my recent air travel booked with INDIGO AIRLINES for the Domestic journey.On 12th April 2018, I had a return flight from Mumbai to Delhi, booked through Indigo Airlines, Flight no.: 6E174, Scheduled departure, 04:15 p.m.I had no check-in baggage and therefore rushed...Read More

Indigo-IndiLOW: Worst ground staff Delhi
Dec 14, 2016 03:37 PMRead
Worst services provided by Indigo airline, should change their name Indi-Low as they are extremely low when it comes to convenience, professionalism and services as I would share a recent incident with indigo as my flight was from Pune to Jammu via Delhi. It was 1hr late from Pune to Delhi and o...Read More

A mode of cheap and safe travelling
2 days agoRead (via Android App)
I have been travelling through Indigo and other different airlines since 2013. I usually travel FROM AGARTALA TO KOLKATA and VICE VARSA, so let me make the review of the services of this route only. Airlines which provide services on this routes are Air-india, Indigo and a new addition on the cr...Read More

Pilfering Airlines
Aug 27, 2019 01:50 PMRead (via Mobile)
As I landed I was shocked to see that my hand baggage has been tampered with and the lock unit completely broken.When I raised the complaint they acknowledged at the airport and told me that they would send a compensation.But even after 15 days I didn’t receive any compensation.So after repeaded...Read More

Amazing feeling to travel with Indigo Airline
Aug 02, 2019 08:22 PMRead (via Android App)
In this fastest World to travel here and there is or to travel long distance by aeroplane is very fastest and quick way to reach destination. Recently I traveled through indigo airline from Amritsar to Mumbai. It was great and unforgatable experience to through this airline. It is cheapest, luxu...Read More

Another worst airline
Jul 03, 2019 03:49 PMRead
Indigo was better earlier, but not now anymore.They are charging for everything and they simply say it is low cost carrier.I book a flight for 3 of my family and while doing web checkin, they mandated choosing seats. They will give you only a option of middle seats. So each of your famil...Read More

Painful Service
Jun 14, 2019 05:48 PMRead
Flight 6E-587, PNR:ILJQ5H, Seat 13 CI was traveling from Hyderabad to Indore On 3rd June, flight time was 18:05 and I stood in the queue from 17:30 to 21:15.They postponed flight three times, they didn't even inform us early about the flight delay and they just bluffed us they said they ...Read More

Cheapest flight
Jun 11, 2019 02:19 PMRead (via Android App)
I have travelled in this airline more than 8 times. Prize of this flight is very low. This flight is very cheap but facilities of this flight is not good. They don't even give the water to the passengers. They don't give food to the passengers. Passengers pay for their flight tickets, th...Read More

Very Badly treated from Indigo staff in Gorakhpur.
May 15, 2019 11:39 AMRead
Hi All,I am writing personal experience with Indigo staff at Gorakhpur Airport.Flight no. 6E-152, date: 11 May, Flight time: 2:15pm.In that day I am traveling with family, we are 3 so total luggage of check-in or carry comes a littile bit more because of my daughter's gifts, toys, an...Read More

Indigo Airlines.... peace of mind
Mar 28, 2019 02:19 PMRead (via Android App)
I think one of the best air service in India. I travel through this airlines Chennai to Guwahati a few years ago. I satisfied as well as enjoyed. I like their customers services and discipline. One thing I remarked its in side I mean seats, air condition, design etc are too good than the other a...Read More

Overall a good experience
Mar 26, 2019 09:18 PMRead (via Android App)
It has been a good journey whenever I took an Indigo flight. I haven't had any dispute with any of the staffs and they are polite while communicating, sometimes too polite!The most memorable one being with the ground staffs of Rajiv Gandhi Intnl Airport, Hyderabad. Me and six of my frien...Read More

Indigo staff rude and arrogant behaviour
Feb 24, 2019 10:59 PMRead (via Mobile)
Hello,I had flight from bangaloreto Ranchi on 24th Feb 2019 at 7.20 pm and my pnr is DYSCGI. I reached the gate no 21 at 6.59 pm. But Indigo staff Shameer E didn't allow me to board it and he was not behaving and talking properly. He was arrogant and not ready to listen my problem. This is h...Read More

Bad customer service
Feb 04, 2019 04:17 PMRead
My flight was scheduled at 11.40 am and I reached the Airport 10.35 when I asked for the check-in. The Counter people said they cant allow me to enter into checkin as its five minutes before and even the staff was sitting on the counter. I requested them a lot of time that I have an emergency an...Read More

Not a very good flight...
Jan 26, 2019 07:16 PMRead (via Android App)
For the first time I travelled by plane and I travelled with IndiGo flight from Lucknow to Coimbatore to and fro. It was a good experience as that is the first time. But inside the plane the services are not very good. Seating plan is just like a bus. Also they have a paid meal service which is ...Read More

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Indigo Airlines
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