Review on Igp by MouthShut User

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4.31

18,406 Votes

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karthikkj

Bangalore India

1 Review

1 Follower

Worst Delivery Time and Costly

Mar 20, 2014 12:31 PM 9359 Views

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JOIN VENTURES SOLUTIONS PVT. LTD. Cares

JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to achieve customer satisfaction

Hi,

This is from my personal experience. Never ever buy or book the products on https://indiangiftsportal.com the customer service is worst and they will never deliver on time. I ordered a product and asked them to deliver it to Australia. Site assured to deliver in 7 days but finally after their sweet time, the order was delivered on 13th day, from when the order was placed.

My question to them is, if you deliver for 13 days then why are you charging it to deliver in 7 days. Worst customer service only in the name they say it's 14 years or some count, but once you have the experience with them, it doesn't make you feel as they are in service for 14 years.

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Brand Response

Hi, We are really sorry for the disappointing experience you have had with us in past. We have taken your feedback and improved our products & services. We urge you to allow us a chance to restore your faith in IGP. We have a 25% Cashback offer exclusively for you on orders placed before 31st July 2023, please use the code "TRYIGP" at checkout and you will get FLAT 25% Cashback in your IGP wallet. Cashback Validity 60 days. Please feel free to write to us at support@igp.com for any other concerns.