Review on Igp by MouthShut User

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4.31

18,406 Votes

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getnihar

India

1 Review

1 Follower

Pathetic service

Aug 09, 2014 09:31 PM 10217 Views

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JOIN VENTURES SOLUTIONS PVT. LTD. Cares

JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to achieve customer satisfaction

Worst customer service.Try calling them or emailing and you will never get reply.Order some rakhi gifts which never reached the destination.

After connecting with customer care manager(name-Rahul and other name-Ujawal) they were not at all understanding the importance of the order getting being delivered on time.They operate from Lucknow and really don't have any idea about the rest of the India.

They deliberately show some random delivery-date on their site on which they never execute.

I would never buy anything from this seller.

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Brand Response

Hi, We are really sorry for the disappointing experience you have had with us in past. We have taken your feedback and improved our products & services. We urge you to allow us a chance to restore your faith in IGP. We have a 25% Cashback offer exclusively for you on orders placed before 31st July 2023, please use the code "TRYIGP" at checkout and you will get FLAT 25% Cashback in your IGP wallet. Cashback Validity 60 days. Please feel free to write to us at support@igp.com for any other concerns.