Aug 22, 2016 07:23 PM
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JOIN VENTURES SOLUTIONS PVT. LTD. Cares
JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to achieve customer satisfaction
I had ordered a rakhi on 16th August under express which was supposed to be delivered within 24 hours. The rakhi is not yet delivered even after 6 days. The status in the website is still showing as Processed. Whenever I call, its telling the wait time is 20-30 mins. I had also sent a mail on 18th August and the customer care executive responded that the rakhi will be delivered by 19th August. Even that did not happen and there has been no response to the numerous mails that I have sent after that.
I am highly disappointed with this fake promise and highly unprofessional behaviour.